01 — A process landscape
Management, core and support processes.
Every organisation's processes fall into three bands. The first process of a project almost always sits in the core band: the one that touches customers, cases or orders, that several departments hand over, and that an auditor asks about. The industry pages highlight those.
Lanes, gateways and control steps are the same everywhere. What differs by industry are the roles, the systems and the controls that must be visible.
HIGHLIGHTED: WHERE THE FIRST PROCESS IN A PROJECT USUALLY SITS
02 — Industries
Three pages, two example processes each.
Insurance
Claims handling and policy onboarding: the two processes insurers typically capture first, with example diagrams and the industry report.
Read more →Claims handlingcontrol step
Banking
KYC/AML onboarding and credit approval: the two processes banks typically capture first, with example diagrams and the industry report.
Read more →KYC onboardingcontrol step
Manufacturing
Order-to-delivery and supplier onboarding: the two processes manufacturers typically capture first, with example diagrams and the industry report.
Read more →Order-to-deliverycontrol step
03 — Reports
One report per industry, on request.
Each report covers the typical core processes, where process knowledge gets lost, the regulatory context in general terms, where AI agents can help and the guardrails they need, and how to start. German and English. Request it by email.
Claims handling and policy onboarding
Summary, contents and who it is for; the full report on request.
Read more → BankingKYC/AML onboarding and credit approval
Summary, contents and who it is for; the full report on request.
Read more → ManufacturingOrder-to-delivery and supplier onboarding
Summary, contents and who it is for; the full report on request.
Read more →