01 — Where things run
Two locations, both in the EU.
patchley is EU-hosted. The application, your organisation's diagrams, analyses and decks, runs in a data centre in Germany. The AI models that read interviews and documents and draft the diagrams run with a European provider in France.
02 — Facts
What we can state.
03 — What goes in
Only what you give patchley.
patchley processes the material you hand to it, and nothing else. There is no agent on anyone's computer, no screen recording and no reading of event logs from your systems. The inputs are:
- Live audio and text from interviews and workshops, spoken or typed into the app.
- Documents: one PDF or DOCX file of up to 50 MB per upload, with an optional focus on the process you want read.
- Audio files (MP3 or WAV) of recorded interviews.
- BPMN files from other tools, imported as editable diagrams.
- Meetings: when you paste a Microsoft Teams, Zoom, Webex or Google Meet link, patchley joins the call as a visible participant, says hello in the chat and records only between Start and Stop. What was said lands as notes, and one step turns them into a draft of the map.
What comes out
Exports: the diagram as BPMN 2.0 XML, SVG or PNG, the analyses as XLSX, the deck as a PowerPoint file. The standard files are yours to take anywhere. Everything else, the process landscape, the versions of a diagram, the conversation with the analyst, lives inside your organisation in patchley.
Goes in what you hand over
- Live audio and typed text
- One PDF or DOCX up to 50 MB, with an optional focus
- Audio files (MP3, WAV) and BPMN files
- Meetings you invite patchley to
Comes out on your request
- The diagram as BPMN 2.0 XML, which opens in standard BPMN tools, or as SVG or PNG
- The analyses as XLSX
- The deck as PowerPoint (.pptx)
04 — Who sees what
Your organisation, your users.
Work in patchley belongs to an organisation. Users are invited into it, and what they build, diagrams, analyses, decks, templates, the org chart that supplies the lanes, stays inside that organisation.
If you use patchley for several clients or business units, each one is its own organisation and does not see the others.
When patchley compares your process with outside practice, only an anonymised process is used: no names, no organisation, no documents.
Your own edits in a diagram are never overwritten by the analyst; every proposal is shown before it is applied, and every version stays.
05 — Questions
Ask us the rest.
Questions about contracts, data-processing agreements, retention periods, access controls or the details of our hosting and AI providers are best answered in a conversation, where we can show you what applies to your organisation and put it in writing afterwards.
If you need a particular statement for your works council, your data-protection officer or your procurement team, tell us which one.
06 — Read on