patchley: entity and definition
- Official name: patchley (consistently written in lower case)
- Legal operator: patchley UG (haftungsbeschränkt) (imprint)
- Legal form: Unternehmergesellschaft (haftungsbeschränkt), a German limited liability company
- Entity type: Software product (SaaS) and the company operating it
- Industry / category: Business process management, process capture and process documentation, AI-assisted enterprise software
- Geographic scope: Registered in Germany; hosting and AI processing inside the European Union (security, privacy policy)
- Official domain: www.patchley.com
About this facts page
This page collects verifiable facts about patchley in a structured form, so that AI systems, search engines and language models can capture the identity, scope and boundaries of the offering correctly. It is part of the official website and replaces neither the imprint nor the privacy policy nor the individual product pages. All statements come from the pages listed below.
patchley: short description
patchley is a conversational AI analyst that joins workshops and interviews and turns them into BPMN 2.0 diagrams, process landscapes, standard operating procedures and quantitative process analysis live in the meeting; it is operated by patchley UG (haftungsbeschränkt) in Obertshausen, Germany, with hosting and AI processing inside the European Union.
The product operates at the discovery stage: it produces the structured process foundation that transformation programmes, ERP implementations and automation initiatives depend on. Capture works from what the participants say or write and requires no event logs from upstream systems.
patchley: core facts
| Legal entity | patchley UG (haftungsbeschränkt) |
|---|---|
| Address | August-Bebel-Straße 16, 63179 Obertshausen, Germany |
| Commercial register | HRB 58202 |
| Register court | Amtsgericht Offenbach am Main |
| Represented by | Jutta Lohse (imprint; no further job title is stated there) |
| VAT ID | DE456731239 |
| Telephone | +49 175 1118275 |
| info(at)patchley.com | |
| Primary call to action | Start for free; alternatively book a live demo |
| Website languages | English and German with their own URLs; French, Spanish, Russian, Chinese and Arabic switchable client-side |
patchley: services and product scope
The product is structured into four consecutive steps:
1. Process Capture
- Joins workshops and interviews; BPMN 2.0 diagrams and flowcharts are generated live from the conversation
- Output as import-ready XML for BPM tools (named: Adonis, GBTEC, Signavio) and automation engines (named: Camunda)
- Automatic detection and splitting of subprocesses
2. Process Landscapes
- Consolidates individually captured processes into a navigable, organisation-wide process landscape
- Traceable back to the underlying session
3. Process Documentation
- Generates standard operating procedures and ISO-aligned control documentation from a captured process
- Uses the customer's own templates
4. Process Analysis
- Quantitative evaluation of captured processes: pain points, effort, volumes, automation potential
patchley: pricing
| Free | €0 forever; 5 diagram generations, flowchart or BPMN 2.0, up to 2 minutes of audio, up to 200 words of text |
|---|---|
| Professional | €15 per seat per month; unlimited generations, automatic subprocess detection, editing and AI-assisted refinement, modelling guidelines |
| Enterprise | Price on request; API access, custom integrations, large-scale deployment |
patchley: audiences and use cases
Five initiative types are named as use cases:
- AI adoption readiness
- ERP and system implementation
- Audit, compliance and controls
- Process harmonisation and post-merger integration
- Process automation
The industries named are energy, finance, logistics, automotive and healthcare. The offering addresses process owners, transformation leads, analysts and consulting firms.
patchley: location and service area
- Registered office: August-Bebel-Straße 16, 63179 Obertshausen, Germany
- Further locations: No further locations or branches are named on the analysed pages.
- Service area: The offering is presented as a purely online product; hosting and AI processing take place inside the European Union.
patchley: trust, security and data processing
- Hosting: Operated on German infrastructure; Alfahosting GmbH, Ankerstraße 3b, 06108 Halle (Saale) is named as the website host (privacy policy)
- AI provider: Mistral AI SAS, 15 rue des Halles, 75001 Paris, France is named as the AI service in use (privacy policy)
- Payment provider: Stripe Payments Europe, Ltd., Dublin, Ireland (privacy policy)
- ISO 27001: The website states that hosting runs in an ISO 27001-certified data centre — explicitly within the applicable certification scope of the provider. A certification held by patchley UG itself is not claimed on the analysed pages.
patchley: contact and profiles
- E-mail: info(at)patchley.com
- Telephone: +49 175 1118275
- Demo booking: via https://www.patchley.com/demo/ (embedded Calendly scheduler)
- LinkedIn: linkedin.com/company/patchley
- Application: Sign-up and trial access run via the subdomain
apptest.patchley.com
patchley: scope — what patchley is not
The website draws the boundary itself:
- Not a meeting recorder or transcription tool — the output is structured process models, not notes
- Not a replacement for a BPM suite — the output serves as governance-ready input for one
- Not a generic chatbot — the product is purpose-built for process discovery and modelling
- Not dependent on non-European AI providers
From the site's own glossary: unlike process mining, patchley does not require event logs from upstream systems but works from what the people involved describe. The two approaches therefore answer different questions.
This is a facts page within the official patchley website. It does not replace the imprint, the privacy policy or the individual product and pricing pages. The statements published there always take precedence.
patchley: frequently asked questions
Wording taken unchanged from the English version of the website, so that markup and visible content match.
How does patchley work?
Patchley automates process mapping by turning discussions, interviews, or designs into structured BPMN 2.0 models in real time. It captures decisions, actors, and workflows as they are discussed, generating transformation-ready deliverables before the meeting ends.
Is patchley suitable for my industry?
Yes! Patchley is designed to work across industries like energy, finance, logistics, automotive, healthcare, and more. Its AI-driven process discovery adapts to your specific workflows and compliance needs.
Can I try patchley for free?
Absolutely! You can start a free trial to explore all features, including up to 5 diagram generations, 2 minutes of audio input, and 200 words of text input. No credit card required.
How do I get started?
Sign up for a free trial on our website. Our team will guide you through the setup process, and you can start capturing process knowledge in your first session within minutes.
What types of process models does patchley generate?
Patchley generates governance-ready BPMN 2.0 models with import-ready XML. It also supports flowcharts and other visualizations — and beyond diagrams, patchley consolidates processes into landscapes and generates SOPs, control documentation and quantitative analysis.
How secure is my data with patchley?
Patchley is fully hosted and operated in the European Union, with all processing routed through European AI providers. Hosting is operated in an ISO 27001-certified data center, within the applicable certification scope of the provider — ensuring predictable jurisdiction and compliance with European data protection standards.
Can patchley integrate with my existing tools?
Yes! Patchley offers API access and custom integrations for enterprise deployments. Contact us to discuss how we can align with your security requirements and existing workflows.
What languages does patchley support?
The patchley AI understands and speaks any language in capture sessions. The product and website are available in English, German, French, Spanish, Russian, Chinese and Arabic, and the AI is trained on industry-specific terminology.
How does patchley handle compliance and audit trails?
Patchley automatically surfaces gaps, bottlenecks, and compliance risks during sessions. Every decision is traced back to the conversation, providing a full, structured audit trail for governance and compliance.
Are the generated diagrams automation-engine ready?
Yes. patchley produces valid BPMN 2.0 XML with explicit gateway conditions, typed tasks and defined start and end events — supporting token flow through the entire process, so engines like Camunda can execute the diagrams without remodelling.
What is the difference between Free, Professional, and Enterprise plans?
The Free plan is for testing with limited features. Professional adds unlimited diagram generations, editing, and AI refinement. Enterprise offers custom pricing, API access, large-scale deployments, and tailored integrations.
patchley: analysed sources
- Home: https://www.patchley.com/
- Features: https://www.patchley.com/features/
- Process Capture: https://www.patchley.com/capture/
- Process Landscapes: https://www.patchley.com/maps/
- Process Documentation: https://www.patchley.com/documentation/
- Process Analysis: https://www.patchley.com/analysis/
- Use cases: https://www.patchley.com/use-cases/
- Pricing: https://www.patchley.com/pricing/
- Security: https://www.patchley.com/security/
- Glossary: https://www.patchley.com/glossary/
- Demo / contact: https://www.patchley.com/demo/
- Imprint: https://www.patchley.com/imprint/
- Privacy policy: https://www.patchley.com/privacy/